Privacy Policy

This Privacy Policy describes how Devalang ("we", "us", "our")—operated by Devaloop Labs, a French sole proprietorship (auto-entreprise) registered in Paris under VAT number FR--- — collects, uses, and protects personal data when you visit our websites, use the playground, access documentation, or interact with any online services we operate (collectively, the "Services").

Information We Collect

• Account information: name, email address, organisation, authentication identifiers, and preferences when you sign up.
• Usage data: IP address, device information, browser type, pages viewed, feature usage, referring URLs, and timestamps gathered through analytics tools and cookies.
• Support interactions: content of support requests, bug reports, or feedback you send to us, including attachments and diagnostic logs you choose to provide.
• Content you create: code snippets, templates, or configuration data saved in the playground. You control what you store and may delete or export it at any time.
• Payment information: if paid features are enabled we may collect billing details via secure third-party processors. We do not store full payment card information.

How We Use Data

• Provide, maintain, and enhance the Services.
• Authenticate you and secure your account.
• Process feedback, respond to support requests, and troubleshoot issues.
• Analyse aggregated usage to improve features and plan capacity.
• Send administrative messages, security alerts, and important updates.
• Comply with legal obligations, enforce our policies, and prevent misuse.

Legal Bases

When required by the GDPR or similar regulations we rely on the following legal bases:

• Performance of a contract when providing the Services you request.
• Legitimate interests to operate, secure, and improve the Services.
• Consent for optional analytics, marketing communications, or beta programmes. You can withdraw consent at any time.
• Legal obligations to comply with applicable laws and regulations.

Sharing of Information

• Service providers who help us host infrastructure, process analytics, provide customer support, or manage communications—each bound by contractual confidentiality and data protection obligations.
• Professional advisers (legal, accounting) when necessary to protect our legitimate interests.
• Authorities or third parties when required by law, regulation, or legal process, or to detect and prevent fraud or security issues.
• With your consent or at your direction, such as when you integrate third-party tools.

International Transfers

We may process data in France and other countries where we or our service providers operate. When transferring personal data outside the European Economic Area we rely on standard contractual clauses or other safeguards recognised by privacy regulations.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account or content at any time.

Security

We implement technical and organisational measures designed to protect your data against loss, misuse, or unauthorised access. No online service can guarantee absolute security; we encourage you to use strong passwords and enable available security features.

Your Rights

Your privacy rights depend on your location. Subject to applicable law you may:

• Access, correct, update, or delete your personal data.
• Restrict or object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Request data portability in a structured, commonly used format.
• Lodge a complaint with your local supervisory authority.

EU/EEA residents may contact the Commission Nationale de l'Informatique et des Libertés (CNIL) in France. California residents may request details about data disclosed for direct marketing and opt out of the sale or sharing of personal information.

Children’s Privacy

The Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised version with a new "Last updated" date and, where appropriate, provide additional notice.

Contact

For privacy inquiries or to exercise your rights, please use the contact page or email [email protected].